Terms & Conditions

Terms & Conditions

Orders - All orders are to be supplied in writing and submitted by Fax or Email. If a verbal order is placed then it is required that the confirmation is supplied in writting.

Exchange - All exchanges can only be on stock items stocked at the time of request and only at Shirts North’s discretion or approval.

Refunds - All refunds are only available when goods are “not made to Order” and stock can be accepted back into Shirts North stock system . The only other exception is if products are made or supplied incorrectly and Shirts North agrees with this supply issue. In this case if Shirts North agrees not to replace or repair any issue that is possible then a refund will be the alterative available.

Returns - Should the need to Return items for any reason occur then written confirmation to do so is required. Return costs will be assessed and based on the return reason and if it is at Shirts North’s cost then we will advise the method of transport and account number for such a situation.

Payments - Unless an account is held and is active all orders placed must be accompanied by a deposit and balance paid on order completion. If an account is held and is active, payment must be made within the normal 30 day business cycle ( by 25th of the following month ) or sooner.